PLEASE READ THIS INFORMATION ABOUT SHIPPING COSTS AND TRACKING
Antinous Art uses the Norwegian Postal Service for shipping of its packages. Because of online scam artists we must be very clear about our shipping policy and take certain measures to prevent credit card fraud and faulty claims of non-delivery.
The normal method of shipping contains a tracking number which the purchaser will be provided with. This tracking number can be used to track the package from its delivery to the post office from Antinous Art, to deliver to a post office in most European countries.
You can check your package from this link (in English):
Note that it can take anywhere from 1 to 3 weeks, and in rare cases even a month, before packages arrive. This depends on your country, your postal service, and your tolling system.
We also offer extra security for sending the package to you as a REGISTERED PARCEL. This will include an additional cost to the purchaser. Please contact us for the exact price. Kindly note that we do not take a profit off this price. In this way the purchaser and Antinous Art receives proof of submission and of the delivery of the package. These packages can be insured for an extra NOK 40,000 for an extra cost.
Should you wish for us to insure the package, kindly contact us for the price. The purchaser will have to pay the additional cost for this service. We do not take a profit off that cost.
FAILURE OF DELIVERY OF PACKAGES
Antinous Art is not responsible for failure of deliveries of packages to your address after we deliver your package to our Postal service. After this point, we cannot take responsibility of further shipping or if the carrier has lost your package. Of course, all attempts by us will be made to work with the Norwegian Postal Service to track down your package. But unless you opt for a REGISTERED PACKAGE option, we cannot be responsible and will not accept requests for refunds.
In the 10-odd years of doing business on the internet, we have never had a single instance of a lost package.
Please feel free to contact us with any questions or for pricing information. We want you to be happy. But please understand, due to the rising scams on the net, we’ve had to implement these conditions to our sales.
If you do not find your country in the choices for a shipping destination, it is likely we have put that country on hold due to the increasing number of credit card fraud and mail scams that unfortunately plague small businesses. As such, and unfortunately, we must be very careful how we conduct our business.
The following are countries we do not ship to or accept credit card orders at this time. However, if you live in one of these countries and would like to order our items, we will ship to you after you have paid for registered mail and postage, and the total price of the items, via a bank transfer payment. Please contact us at firstname.lastname@example.org for further assistance and information.
Afghanistan, Algeria, Angola, Anguilla, Antigua And Barbuda, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Botswana, British Indian Ocean Territory, Bulgaria, Burkina Faso, Burundi, Cambodia, Cape Verde, Cayman Islands, Central African Republic, Chad, China, Comoros, Congo, Congo, The Democratic Republic Of The, Cook Islands, Costa Rica, Cuba, Curaçao, Côte d'Ivoire, Djibouti, Dominica, Dominican Republic, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Fiji, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Grenada, Guatemala, Guinea, Guinea Bissau, Haiti, Heard Island And Mcdonald Islands, Honduras, Indonesia, Iran, Islamic Republic Of, Iraq, Jamaica, Kazakhstan, Kenya, Kiribati, Korea, Democratic People's Republic Of, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lesotho, Liberia, Libyan Arab Jamahiriya, Lithuania, Madagascar, Malawi, Mali, Martinique, Mauritania, Mauritius, Moldova, Republic of, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Pakistan, Palestinian Territory, Occupied, Panama, Papua New Guinea, Pitcairn, Republic of Cameroon, Romania, Russia, Rwanda, Saint Barthélemy, Saint Helena, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Saint Pierre And Miquelon, Samoa, Sao Tome And Principe, Senegal, Seychelles, Sierra Leone, Sint Maarten, Solomon Islands, Somalia, South Africa, South Georgia And The South Sandwich Islands, South Sudan, Sri Lanka, St. Vincent, Sudan, Swaziland, Syria, Tajikistan, Tanzania, United Republic Of, Timor Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United States Minor Outlying Islands, Uzbekistan, Vanuatu, Venezuela, Virgin Islands, British, Wallis And Futuna, Western Sahara, Yemen, Zambia, Zimbabwe